Return Policy

If you are not completely satisfied with your purchase,

please send us an email & we will let you know exactly where to return the product.  You may return merchandise in new condition,

with original packaging  within 7 days of receipt

for a store credit or exchange only !!!

(excluding shipping and handling fees).

We cannot accept used items as returns!






All beds, carriers, mats, blankets, pens, crates,



car seats,   strollers,   shoes,   water bottles,



water fountains,   any sanitary & hygiene items,



special  orders,    seasonal items, 



cat scratchers  & condos and cats’ litter related items




are FINAL SALE and



NOT allowed to try them even in the store.




(No exchanges or returns will be accepted, no exceptions!!!)




This policy has been implemented due to health


reasons and dogs' aversions and tendencies to mark


products that have the scent of another animal on






We want to ensure that all of these products


are unused for your pet!




Thank you for your really kind cooperation.




Therefore, please note details, sizes, & weight
restrictions before placing your order.


Thank You.